My Book For Mac Not Recognized

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Product update for My Book Live Duo. Important: Before updating to the latest firmware, it is recommended that you’ve installed the latest updates and service pack on your computer. For Windows®, go to the Start menu and select Windows Update; For Mac®, go. Try Quick fixes when WD hard drive is not recognized by Mac. A proper connection is the most basic.

My Book For Mac Not Recognized

  1. Ok I have the same problem, I connected my MBL 2Tb on my router via Ethernet, on my iMac (osx 10.6.7) when I try to install the MBL wih the setup application, it seems not to be recognized. I downloaded a small free app called ‘IP Scanner’ (from appstore) to find the IP address of the MBL and found it this way.
  2. Hi folks, A friend of mine has given me his My Book to test for him. Suddenly his computer has stopped recognizing it. I also can’t see it on my computer with a different cable and power source (they work fine for my own My Book). I’ve tried to check though the forum for a solution without much luck. Here’s some more info It doesn’t show up in My Computer or Disk Management However.

First we need to check your Finder preferences and ensure external disks are set to mount to your desktop.

With the Flash Drive connected to the USB port of your computer:

Adobe flash player for mac os. 1. Click Finder in the upper left corner of the screen and select Preferences
2. Ensure the check box next to External disks is checked

If the Finder preferences are set to mount external drives to the desktop we will need to determine if the USB flash drive is detected by the computer

1. Double click the MAC HDD
2. Double click Applications
3. Double Click Utilities
4. Select System Information
5. On the left side selectUSB

If you see Flash Drive listed under the USB hub the USB flash drive is detected properly. You can verify is the drive is mounted by Selecting 'Go > Go to folder' from the file menu and typing /Volumes/ (Note: This is case sensitive). This will open the mount point for all drives connected to the Mac computer. You should see the drive mounted here.

If the USB flash drive is not listed under USB hub please verify other USB devices work properly and if possible test the USB flash drive using a different computer.If the USB flash drive is not detected on other computers or if other USB devices are working properly on this Mac then most likely the USB drive is not functional.

If the USB drive appears non-functional per the above troubleshooting, please contact SanDisk support for further assistance with warranty.

My Book For Mac Not Recognized

If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:

  1. Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
  2. Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
  3. Make sure that your device is turned on.
  4. If you see a Trust this Computer alert, unlock your device and tap Trust.
  5. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
  6. Restart your computer.
  7. Restart your device:
  8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

For more help, follow the steps below for your Mac or Windows PC.


* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.

If you use a Mac

  1. Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
  2. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
  3. From the list on the left, select USB.
  4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.

Wd My Book For Mac Not Recognized

If you use a Windows PC

The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.

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If you downloaded iTunes from the Microsoft Store

Follow these steps to reinstall the Apple Mobile Device USB driver:

ForWd my book for mac not recognized
  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Click and hold (or right-click) the Start button, then choose Device Manager.
  4. Locate and expand the Portable Devices section.
  5. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
  6. Select 'Search automatically for updated driver software.'
  7. After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
  8. Open iTunes.

If you downloaded iTunes from Apple

Follow these steps to reinstall the Apple Mobile Device USB driver:

  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Press the Windows and R key on your keyboard to open the Run command.
  4. In the Run window, enter:
    %ProgramFiles%Common FilesAppleMobile Device SupportDrivers
  5. Click OK.
  6. Right-click on the usbaapl64.inf or usbaapl.inf file and choose Install.
    You might see other files that start with usbaapl64 or usbaapl. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file.
  7. Disconnect your device from your computer, then restart your computer.
  8. Reconnect your device and open iTunes.

My Book For Mac Not Recognized Mac

My Book For Mac Not Recognized

If your device still isn't recognized

Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:

  1. Press the Windows and R key on your keyboard to open the Run command.
  2. In the Run window, enter devmgmt.msc, then click OK. Device Manager should open.
  3. Locate and expand the Universal Serial Bus controllers section.
  4. Look for the Apple Mobile Device USB driver.

If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:

  • Connect your device to your computer with a different USB cable.
  • Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.

If you see the Apple Mobile Device USB driver with an error symbol:

If you see , , or next to the Apple Mobile Device USB driver, follow these steps:

  1. Restart the Apple Mobile Device Service.
  2. Check for and resolve issues with third-party security software, then restart your computer.
  3. Try to install the usbaapl64.inf or usbaapl.inf file again.